Terms & Conditions | Brilliant Petcare



Terms & Conditions

Welcome to Brilliant Petcare’s website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms and conditions carefully before using this website.

1. Use of the Website

a. Brilliant Petcare grants you, the Customer, a limited license to access and use this website for your personal use only. You may not use this website for any commercial purpose or in any way that is unlawful or prohibited by these terms and conditions.

b. You may not reproduce, modify, distribute, transmit, display, perform, publish or create derivative works from any part of this website without the prior written consent of Brilliant Petcare.

c. You may not use any automated means, including robots, spiders, crawlers or scrapers, to access or use this website.

2. Products and Services

a. Brilliant Petcare offers a range of pet supplements on this website. The products and services available on this website are subject to change without notice.

b. Brilliant Petcare reserves the right to modify or discontinue any product or service without notice at any time.

c. Brilliant Petcare does not guarantee the accuracy or completeness of the information on this website. You acknowledge that the information on this website may contain errors or inaccuracies and agree to use this website at your own risk.

3. Product Quality and Warranty

a. Brilliant Petcare warrants that all Products supplied to the Customer at the time of delivery are in conformity with applicable product specifications. This warranty is provided to the exclusion of all other warranties, express or implied, in fact or by law, or arising by reason of custom or usage in the trade or by course of dealing, including, without limiting the generality of the foregoing, any warranty of merchantability or fitness for a particular purpose.

b. Any warranty from Brilliant Petcare regarding the Products will lapse from the time the Products are modified, pass their expiry date, or are not stored or transported according to our guidelines.

c. Brilliant Petcare shall not be liable to the Customer for any economic loss or damage relating to its Products. In no event shall we be liable for any indirect or consequential damages. The Customer shall also indemnify Brilliant Petcare in respect of any claim which may be made against us relating to the Products and caused by Customer’s use or treatment of the Products, such as breach of guidelines.

4. Ordering and Payment

a. By placing an order on this website, you agree to pay the full amount of the order, including any applicable taxes and shipping charges.

b. You may pay for your order using the payment methods available on this website.

c. Brilliant Petcare reserves the right to cancel any order if it determines that the order is fraudulent or violates any of these terms and conditions.

5. Shipping and Delivery

a. Brilliant Petcare ships products to customers in accordance with its shipping policies, which are available on this website.

b. Brilliant Petcare is not responsible for any delays or errors caused by the shipping carrier.

6. Returns and Refunds

a. Brilliant Petcare’s return policy is available on this website. By placing an order on this website, you agree to the terms of the return policy.

b. If you are not satisfied with a product, you may return it for a refund in accordance with the return policy.

c. Brilliant Petcare reserves the right to refuse any return or refund that violates the return policy.

  1. Disclaimer of Warranties and Limitation of Liability

a. This website is provided “as is” and without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

b. Brilliant Petcare does not guarantee that this website will be free from viruses, malware or other harmful components.

c. In no event shall Brilliant Petcare be liable for any damages, including but not limited to direct, indirect, special, incidental, consequential or punitive damages, arising out of or in connection with the use of this website or the products and services offered on this website.

7. Indemnification

You agree to indemnify and hold harmless Brilliant Petcare and its affiliates, officers, directors, employees, agents and licensors from any claim, demand, loss or damages, including reasonable attorneys’ fees, arising out of or in connection with your use of this website or your violation of these terms and conditions.

8. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Brilliant Petcare

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